The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
~Return must be initiated within ten (10) days of receipt of shipment. To begin the return/exchange process, please send us a conversation or email shannonrae42 [at] ucla.edu
~Approved refunds will be issued via PayPal or Direct Checkout (Etsy), within 72 hours of receipt of your returned merchandise. Please allow a few days for bank processing.
~Merchandise total and applicable taxes will be refunded, but no shipping
~You will receive a confirmation via conversation or email once initiated.
~Exchanges subject to availability
~Shipping/handling will not be refunded and you will be billed for new shipping charges