Refund policy

I gladly accept returns and exchanges

Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

~Return must be initiated within ten (10) days of receipt of shipment. To begin the return/exchange process, please send us a conversation or email shannonrae42 [at] ucla.edu
~Approved refunds will be issued via PayPal or Direct Checkout (Etsy), within 72 hours of receipt of your returned merchandise. Please allow a few days for bank processing.
~Merchandise total and applicable taxes will be refunded, but no shipping
~You will receive a confirmation via conversation or email once initiated.
~Exchanges subject to availability
~Shipping/handling will not be refunded and you will be billed for new shipping charges